Your return appears as having been received and reimbursed but one or more articles from the same return are still labelled as “waiting for reception”.

We inform you that articles in same return may be treated at different times by the service in charge of return processing. We invite you to wait a few days to allow our operators to validate the processing of the remaining article(s).

If you do not see a change in status in the following days, we invite you to contact our customer service via email from this available contact form HERE.