If you wish to contact a partner seller following an order placed without creating a customer account, please follow these steps:
- Click on the return link available in the order confirmation email.
- Then, click on "Create a new request" in the "Contact the seller" section.
- You will be redirected to a contact form. Write your request in the designated box and attach a file if necessary.
- Click "Send."
- You can then check this section to view the seller's response.